Returns & Refunds

Cut-to-order bolts, remnants, and eligible returns are covered here. Please read the inspection window before cutting or washing.

Cut-to-order yardage is made to your requested length, so it cannot be returned for a change of mind once cut. Please check each bolt or remnant as soon as it arrives, while it is still uncut and unwashed.

If you find a genuine mill flaw or transit damage, contact support within the inspection window with a photo of the affected area and your order number. We will review the claim and arrange a replacement or refund where the fabric qualifies.

Refunds are processed to the original payment method after the returned or replaced item has been received and checked. Pre-washed or cut fabric is not eligible for return unless it arrived damaged.